Coloration

3,0 von 5 (1.055 Bewertungen)

642 Kundenbewertungen

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Verfasst von: Franco S.
14. Januar 2023

I love the package

Verfasst von: Franco S.
14. Januar 2023

Sorry the colour is totally wrong and I cannot use it

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Verfasst von: Margot H.

Antwort unserer Experten

Verfasst von: Margot H.

Franco S. - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our colour doesn't meet your expectations. Our Colour Satisfaction Guarantee is something we take seriously. We want to work with you and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!

Verfasst von: Parminder S.
13. Januar 2023

When its delivered its like not seal proper

Verfasst von: Parminder S.
13. Januar 2023

There was leakage in the packet and it didn’t match my acceptation i use as instructed on paper but didn’t properly work on my hair after 3-4 days looks my gray hair back ..

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Verfasst von: Octavio S.
13. Januar 2023

I did not like your product

Verfasst von: Octavio S.
13. Januar 2023

I didn't like it and 5 months ago I canceled the subscription and they keep sending me and charging for the subscription very bad support service and they are misleading

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Verfasst von: Jasmine S.

Antwort unserer Experten

Verfasst von: Jasmine S.

Octavio - We truly appreciate your feedback. There are a lot of options for you with Colorsmith. If you decide to place an order through a Colorsmith promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!

Verfasst von: Rajab Ali S.
9. Januar 2023

Order delayed

Verfasst von: Rajab Ali S.
9. Januar 2023

I have not received my Order Yet.

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Verfasst von: Cecilia A.

Antwort unserer Experten

Verfasst von: Cecilia A.

Hi Rajab! We are so sorry to hear that you haven't received your order. Please check your email, we contacted you to help you further.

Verfasst von: Sahlan H.
8. Januar 2023

Overpriced

Verfasst von: Sahlan H.
8. Januar 2023

The product itself works however for a one-time use it's expensive. It also isn't using natural ingredients so the same issues with itching and blotching arises as with other chemical-based beard colours.

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Verfasst von: Cecilia A.

Antwort unserer Experten

Verfasst von: Cecilia A.

Hi Sahlan! We are sorry to hear that you experienced some discomfort after coloring. Please check your emails, we contacted you to help you further.

Verfasst von: Farid L
7. Januar 2023

Nul

Verfasst von: Farid L
7. Januar 2023

Acheter le 3 janvier, livraison sous 3 jours ouvrables. Et je le reçois, que le 16 février ! En plus ma commande est de 11 euros. Mais la je vois que c'est 26 euros. J aurait bien désactiver, désabonner !!! Mais vous avez pas eu, de soucis pour les retirer ( 11 euros)

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Verfasst von: Margot H.

Antwort unserer Experten

Verfasst von: Margot H.

Farid L. Merci pour votre commentaire. Nous sommes désolés pour la confusion sur notre site. La date indiquée sur la page "Commande à venir" de votre compte, correspond à la date de votre prochaine commande. Nous allons revenir vers vous concernant votre première commande en cours de livraison. Comme stipulé sur notre site, nos commandes sont traitées sous 1 à 3 jours ouvrables et nos délais de livraison sont de 6 jours ouvrables. Veuillez vérifier vos emails pour plus d'information.

Verfasst von: Jovi S.
7. Januar 2023

Used it 2 times

Verfasst von: Jovi S.
7. Januar 2023

Following the instructions, I added the Color to the Developer container. The quantity was enough for 3-4 usages. It didn't irritate my skin. However, I stopped using it, and I can't recommend it. The first time it covered 80% of the grey beard, which was acceptable. After that, the color got very weak, despite that the container was properly closed and saved. It covered only 20%, so I switched back to the old color brand :( Not what I expected.

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Verfasst von: Cecilia A.

Antwort unserer Experten

Verfasst von: Cecilia A.

Hi Jovi: Please note that our hair color is meant to be used in one application. After you open the bottles, it must be all used within 24-48 hours as the product can go bad. Please check your emails, we have got back to you.

Verfasst von: Ramin E.
7. Januar 2023

difference

Verfasst von: Ramin E.
7. Januar 2023

I can't see any difference at all after the shower. Let us see what happened tomorrow morning but I don't think it made any difference to my hair color.

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Verfasst von: Cecilia A.

Antwort unserer Experten

Verfasst von: Cecilia A.

Hi Ramin! We are so sorry to hear that you haven't seen any difference. Please check your emails, we have contacted you to help you further.

Verfasst von: Mishra H.
4. Januar 2023

Not work

Verfasst von: Mishra H.
4. Januar 2023

For me it’s seems like is nothing work after a week I got delivered due was two working days.

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Verfasst von: Cecilia A.

Antwort unserer Experten

Verfasst von: Cecilia A.

Hi Mishra! We are sorry for the delay with your order, we will look into this for you and we will get back to you as soon as possible. Please check your emails.

Verfasst von: Danny B.
3. Januar 2023

Terrible customer service!

Verfasst von: Danny B.
3. Januar 2023

They shipped an unauthorized order and then offer a refund if I paid shipping for the return. I can’t do business with a company that treats their customers like this. Very disappointed with customer services. I am going back to Simpler hair products because they know how to treat their customers and it’s a decent product.

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Verfasst von: Natalie E.

Antwort unserer Experten

Verfasst von: Natalie E.

Danny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

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