Coloration
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First timer
Hi, well I decided to cover my gray? I’m 54 yrs old and I followed the steps and it was just as expected. The gray went away and I think I look 5yrs younger. My wife and kids liked the results also. I was kinda nervous going into work that following Monday. I went in as a normal day and wasn’t told anything about my hair? Which was ok for me because I was kinda embarrassed. I never dyed my hair so you can imagine the stage fright I had. I’m definitely going to stick to the plan and I just may need to lighten it up a little. Well good luck and just do it, don’t worry about anything it’s all in your head. You will like the results. After the rinse off and you will look at yourself in the mirror and say Right On!
Good color to start
Just colored my hair not bad for the first time
Amazing and Awesome Product
I have been having my hair colored by professional stylists at high end salons for the past 20 years. Think Jose Eber. Some have done an okay job, but I have never been as pleased with the color of my hair until I used the product formulated by Colorsmith. The process was easy and I relied on Crystal to formulate my custom hair color. She nailed it and my hair not only looks natural, but it perfectly matches my skin tone. Today I ordered an automatic shipment and intend to use the product from here on out. There is no reason for me to pay high end salon prices to have my hair colored and the gray naturally covered.
Déception
Je suis assez déçu de cette dernière coloration qui ne correspond pas au blond foncé demandé. Merci de bien vouloir rectifier pour la prochaine livraison. Cordialement
Antwort unserer Experten
Eric C. - Merci pour votre commentaire. Nous sommes vraiment désolés que les résultats de votre coloration vous ont déçu. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite !
C'est une farce
Application facile ok bien Après le temps de pause un résultat plutôt pas mal et on rince et shampooing tel qu'indiqué et oups l'illusion a disparue 🤦♂️🤦♂️ La farce..
Antwort unserer Experten
STÉPHANE F. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que les résultats de votre coloration vous ont déçu. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite !
Couleur quasi éphémère
Ça a lâché au bout d'une semaine même si la couleur est parfaite, Une déception
Antwort unserer Experten
Abdoulaye B. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçu. Notre garantie de satisfaction est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider.
Color not sticking
Applied per directions given and kept for more than suggested time. After washing it’s close to what it was before coloring
Antwort unserer Experten
Vijay - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us regarding your next steps! We truly appreciate your feedback.
You got it wrong!
After using the gradual cover system, my hair went from light brown/dark blonde with grey sides to dark grey all over… with grey sides. It aged me by years instead of what I wanted. I’m giving it one last go and giving you the chance to put it right.
Antwort unserer Experten
Mark P - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process.
Did not workout very well
This was my first time using the product, my wife uses the esalon, and has pretty good results. I followed how it said but it did not take and left my beard pink in spots.
Antwort unserer Experten
Jeremy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Great results
I was apprehensive but the colour was as described and well blended