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Prodotto che non serve a nulla ho seguito tutte le istruzioni alla lettera senza nessun risultato. Ci sono prodotti più funzionanti con costo nettamente inferiore
Marco - Siamo spiacenti che non sia rimasto soddisfatto della sua colorazione e vorremo rimediare! Non dimentichi che saperla soddisfatto del suo colore è fondamentale per noi. Riceverà a breve un'email con maggiori informazioni; grazie per aver condiviso la sua esperienza con noi.
Product is good, but again the same issue with other products in market. Colour stick on skin after colouring the hair even though applied the colour remover. Shipping is expensive and in my opinion hair colour products is also expensive compared to other in market.
Hi Kunal! We are so sorry to hear that the hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further.
Miguel M. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie de satisfaction est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation.
Works well on hair but after 2 attempts to color my beard the stuff just doesn’t penetrate the hairs with color.
Ted - We’re so sorry to hear that you were disappointed by the results of your beard color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Cuidado! Te ponen un pedido automático no deseado.
Hola, Juan: Sentimos cualquier confusión con tu Plan de Color. Por favor revisa tus emails, te acabamos de escribir.
Never received anything!
Hi Bruno! We are sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further.
Not happy. I think I'm done with this.
Richard - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Allergic reaction thought it says no ppd still had an allergic reaction
Hi Gurmit! We are sorry to hear that you had an allergic reaction. Please check your emails, we just got back to you to help you further.
UPDATE 2: I have received four shipments of hair color from Colorsmitth, and each time the shade has been different from the previous. While I do not hate the product, I find it challenging to predict the outcome of each application. However, I continue to use it because it fades nicely and blends with the natural color of my new hair growth, avoiding a harsh line of dyed hair and gray hair. Moreover, the application process is effortless, and the clean-up is quick. To reduce the noticeable color change, I apply the product before each haircut. UPDATE: After 2 days the color has faded to an odd dark green/ orange. I was able to tone the color with a purple toner for bleached hair but the color is still nowhere near the color I should have received. ORIGINAL REVEIW: Not sure how this happened but the color was way too dark. I should have had dark ash blond but my color was more Espresso!!! That IS NOT dark ash blond. Also, somehow the color, though too dark, still did not cover my gray. Currently I WOULD NOT recommend Colorsmith to anyone.
I cancelled my order and too expensive and very bad smell of the product
Hi Abey! We are so sorry to hear that your hair color hasn't met your expectations, and also to see you go. Please check your emails, we just got back to you to help you further.